Mortgage Companies in New York, NY

Mortgage companies are non-bank businesses built around one product: the home loan. In New York, they sit alongside banks and credit unions as a common place to start a purchase or refinance. This page explains how a mortgage company differs from a bank, the channels it can sell through, and what happens to your loan after you sign, so you know what you are signing up for in New York.

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How New York County borrowers financed homes

100%Conventional share of loans

0%FHA, VA and USDA share

10%Refinance and cash-out share

$80,500Median household income

Government-backed loans (FHA, VA and USDA) accounted for 0% of 2024 originations in New York County, with conventional loans making up most of the rest. Refinances and cash-out refinances together were 10% of the county's loans. The median household income in New York is about $80,500.

Mortgage company or bank: what is different

The core difference is the funding model. Banks can lend out deposits. Non-bank mortgage companies borrow short-term to close loans, then sell those loans to investors to free up money for the next borrower.

For you, this often means a company focused tightly on getting home loans to closing, with processors and underwriters who specialize in mortgages. It can also mean your loan moves to a new owner after closing. Neither model is better by default. Ask how the company funds loans and whether it plans to keep or sell yours.

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Prefer to talk first? Call (888) 912-6746. Applying is not a loan approval or commitment to lend; programs vary by borrower, property and investor. ClearPoint Mortgage Advisors, NMLS #173855. Properties in FL, NY, NJ, PA, CT and VA only.

Retail and wholesale channels

Mortgage companies reach borrowers through different channels. In the retail channel, the company works with you directly through its own loan officers, and its own staff process, underwrite and close the loan.

In the wholesale channel, the company does not meet you at all. An independent mortgage broker takes your application and submits it to the wholesale company, which underwrites and funds the loan. Some companies run both channels. Knowing which one you are in tells you who your day-to-day contact is and who makes the final credit decision. Ask early so there are no surprises later.

Who this tends to fit

You need a government-backed or conventional loan and want both options under one roof
You want a home loan from a company that focuses only on mortgages
You were referred to a company and want to confirm its licensing
You want a short list of questions to ask a company before applying
You want to know whether your loan will be sold or serviced in-house

Local offices and New York rules to know

Deed and mortgage recording: NYC Department of Finance - Office of the City Register (ACRIS). Your mortgage is recorded here after closing.

Mortgage lenders, brokers and loan originators serving New York are licensed by the New York State Department of Financial Services. You can confirm any company's or loan officer's license on NMLS Consumer Access before you apply.

Who you pay after closing in New York

The company that collects your monthly payment is the servicer, and it is often not the company that made the loan. Servicing rights are bought and sold regularly. If yours change hands, federal rules require notice from the old servicer and the new one, usually around the time of the transfer.

During a transfer, a short grace period protects you if you send a payment to the old servicer by mistake. Watch for both notices, confirm the new payment address independently, and check that your escrow account for taxes and insurance carried over correctly.

Before you call

The company's legal name and NMLS ID for a license check
A preferred way to receive updates: phone, email or text
Proof of income such as pay stubs, W-2 forms or tax returns
A question about whether the company services loans or sells servicing
Recent statements for accounts you will use for closing costs

Questions New York borrowers ask about mortgage companies

How can I tell if a transfer notice is legitimate?

Scammers sometimes send fake transfer letters. Compare the notice with information from your current servicer, using the phone number on an existing statement rather than one in the letter. A real transfer usually comes with notices from both companies. Do not send a payment to a new address until you confirm the change through a trusted source.

What is a mortgage company?

A mortgage company is a non-bank business that originates home loans. It does not take deposits like a bank or credit union. Most mortgage companies fund loans using short-term credit lines and then sell the loans to investors. They must be licensed in each state where they lend, and their loan officers must hold individual licenses as well.

What should I ask a mortgage company before applying?

Ask for the company's NMLS ID and the loan officer's NMLS ID. Ask which loan programs it offers, whether it underwrites in-house, and whether it plans to keep servicing or sell it. Ask who your main contact will be and how often you will get updates. Clear, direct answers suggest a company that communicates well.

What is a loan servicer?

A loan servicer is the company that handles your loan day to day after closing. It collects your monthly payment, manages your escrow account for property taxes and insurance, sends year-end statements and answers questions. If you run into trouble making payments, the servicer is the company you contact about options. The servicer may or may not be the company that originated the loan.

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Get answers about mortgage companies for a home in or around New York. Subject to credit approval; programs vary.